Privacy policy

Effective Date: December 2, 2024
Last Updated: December 17, 2024

At shop.mondayoff.me, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data in compliance with South Korea’s Personal Information Protection Act (PIPA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect only the necessary personal information to provide our services:

Mandatory Information:

• Name
• Contact details (email address, phone number)
• Delivery address
• Payment information (processed securely via third-party payment providers)

Automatically Collected Information:

• Device and browser information (e.g., IP address, operating system)
• Access logs (e.g., date and time of access) We do not collect sensitive personal information unless required by law or explicitly authorized by you.

2. Use of Personal Information

Your personal information is used solely for the following purposes:

1. Order Processing and Delivery: To confirm and fulfill your purchase.
2. Customer Support: To respond to inquiries and resolve issues related to purchases.
3. Legal Compliance: To comply with applicable laws and regulations.
4. Product Consultation: To provide consultations about our products and services.
5. Personalized Content Recommendations: To recommend tailored content based on user preferences and characteristics.

3. Retention and Deletion of Personal Information

• Standard Retention Period: Personal information is retained until your account is deleted or as required for business or legal purposes.
• Account Deletion: If you request account deletion, your data will be deleted 5 days after the request is processed unless specific retention is required by law.

Exceptions for Retention Under South Korea’s E-Commerce Laws:
Even after account deletion, we may retain specific records as required:

• Records of payments and supply of goods: 5 years
• Records of contracts or withdrawal of offers: 5 years
• Records of customer complaints or dispute resolution: 3 years

4. Sharing of Personal Information

We share your personal information only in clearly defined circumstances:

1. For Purchases and Delivery:

• Personal information is shared with third-party providers such as Korea Post, payment system providers, and platform service providers (Shopify) for transaction and delivery processing.

2. No Sharing Beyond Necessary Services:

• Except for these purposes, we do not share your personal information with third parties.
• We operate under stricter privacy standards than many other providers to ensure your information is protected.

3. Additional Use for Problem Resolution:

• We may use personal information to address product delivery issues or disputes.

5. Data Storage

Customer information is securely stored on platforms operated by Shopify, based in South Korea, which complies with local and international data protection standards.

6. Data Transfers

For users outside South Korea, your personal data may be transferred to and processed in South Korea. We ensure such transfers comply with GDPR and other relevant regulations by implementing appropriate safeguards to protect your information.

7. Cookies and Tracking

We do not use cookies or tracking technologies to collect data or serve targeted advertisements. Your privacy is respected, and we do not engage in behavioral advertising.

8. CCPA (California Consumer Privacy Act) Compliance

If you are a California resident, you have the following rights under the CCPA:

1. Right to Know: You can request details about the personal information we collect and how it is used.
2. Right to Access: You can request a copy of your personal data.
3. Right to Delete: You can request the deletion of your personal information, subject to legal or contractual requirements.
4. Right to Opt-Out: You can opt out of the sale of your personal data.
• Note: We do not sell your personal information. To exercise your CCPA rights, please contact us at help-shop@mondayoff.me.

9. Data Security

We implement robust technical and organizational measures to protect your data, including:

• Encryption for sensitive data.
• Secure storage and access control.
• Regular system audits and updates.

10. Age Restrictions

Our services are intended for users aged 18 and older. If we learn that we have collected data from users under this age, we will delete it promptly.

11. Privacy Officer

For any questions or concerns regarding this policy or your personal data, please contact:

Privacy Officer: Kang Hyeog Jun
Phone: 1522-3982
Email: contact@mondayoff.me

12. Updates to the Privacy Policy

We may update this policy to reflect changes in our services or legal requirements. Updates will be posted on this page with the “Last Updated” date.

This Privacy Policy aligns with PIPA, GDPR, and CCPA, providing clear guidelines on how we responsibly handle your data. Thank you for trusting shop.mondayoff.me.

Item added to your cart